At Talian Pads, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle shipping, packaging, tracking, and related concerns for our customers worldwide.
Order Processing
All orders are processed within 1–2 business days after receiving full order confirmation. Once your order is processed, you will receive a confirmation email containing your order details and tracking number, if applicable.
Shipping Confirmation & Tracking
Once your order is shipped, you will receive a notification email that includes your tracking number and a link to track the delivery status. Please allow up to 24 hours for tracking information to update.
Shipping Methods
We work with reliable logistics partners to ensure safe delivery of all items, including furniture, desk accessories, productivity tools, and tech products. The shipping method may vary based on your location and the item purchased.
Packaging
We take special care in packaging your items to ensure they arrive in perfect condition. Items are packed securely using protective materials that reduce the risk of damage during transit.
Customs, Duties & Taxes
For international orders, customs duties and taxes may apply depending on the destination country. These charges are the responsibility of the customer. Talian Pads is not responsible for any delays or charges imposed by local customs.
Incorrect or Damaged Items
If you receive a wrong or damaged item, please contact us at [email protected] within 48 hours of delivery. Include your order number and photos of the product and packaging. We will resolve the issue promptly with a replacement or refund.
Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided at checkout. Additional fees may apply for redelivery due to address errors.
Contact Us
If you have any questions about your shipment, feel free to contact us [email protected].